Te Wairoa Medical Centre
Terms of Use
1. Introduction
Welcome to the official Terms of Use Policy for Te Wairoa Medical Centre
(referred to as "the Medical Centre," "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of our website, services, and facilities. By accessing or using any part of our services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
2. Acceptance of Terms
By accessing or using our services, you accept these Terms. This includes, but is not limited to, using our website, booking appointments, receiving medical care, or interacting with our staff and facilities. Your continued use of the services after any modifications to these Terms constitutes your acceptance of the revised Terms.
3. Services Provided
The Medical Centre provides a range of healthcare services, including general practice consultations, specialist referrals, preventative care, and other medical treatments as deemed appropriate by our qualified healthcare professionals. Our services are provided in accordance with New Zealand healthcare standards and regulations.
4. User Responsibilities
Accurate Information: You agree to provide accurate, current, and complete information when registering for services, booking appointments, or communicating with the Medical Centre. You are responsible for updating your information promptly if it changes.
Appointment Attendance: You are responsible for attending scheduled appointments or providing adequate notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee or impact your ability to book future appointments.
Respectful Conduct: You agree to treat all Medical Centre staff, other patients, and visitors with respect and courtesy. Any form of abusive, aggressive, or disruptive behaviour will not be tolerated and may result in the termination of services.
Compliance with Instructions: You agree to follow the instructions and advice provided by our healthcare professionals regarding your medical care and treatment plans.
Privacy and Confidentiality: You acknowledge and agree to respect the privacy and confidentiality of other patients and their medical information.
5. Privacy Policy
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, disclose, and protect your personal and health information in accordance with the New Zealand Privacy Act 2020 and the Health Information Privacy Code 2020. By using our services, you consent to the practices described in our Privacy Policy. You can review our full Privacy Policy on our website at www.twmc.nz/privacy-policy.
6. Intellectual Property
All content on the Medical Centre's website, including text, graphics, logos, images, and software, is the property of the Medical Centre or its content suppliers and is protected by New Zealand and international copyright laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.
7. Disclaimer of Warranties
The Medical Centre provides its services on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our services or the information, content, materials, or products included on our website. To the fullest extent permissible by applicable New Zealand law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
8. Limitation of Liability
To the maximum extent permitted by New Zealand law, the Medical Centre shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
9. Indemnification
You agree to indemnify, defend, and hold harmless the Medical Centre, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in New Zealand to resolve any dispute arising out of these Terms or the services.
11. Dispute Resolution
Any dispute or claim arising out of or in connection with these Terms or the services shall first be attempted to be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiation, the parties agree to consider mediation or other alternative dispute resolution methods before resorting to litigation.
12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect, but please be aware that the content on our website may change without notice by way of a new version of any page being posted to this website. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the services.
13. Contact Information
If you have any questions about these Terms, please contact us at:
Name: Te Wairoa Medical Centre
Address: 27 Kitchener Street, Wairoa, 4108
Phone: (06)838 8333
Email: admin@twmc.nz
